Generator Repair Services
Service Features
- Professional Technician
- Doorstep service
- Safety Assurance
- Service Warranty
What’s Excluded?
- Price of additional materials or parts (if needed)
- Transportation cost for carrying new materials/parts (if applicable)
- Warranty on consumable materials/parts
Pricing
- You only have to pay the service charge and materials/parts cost (if taken)
- Vising cost BDT 100 will have to pay if no service is availed
Payment
- After service completion you have to pay through Hetbd app or Cash On Delivery.
Warranty
- Hetbd gives 7 days of service warranty. However, warranty on consumable materials/parts are as per manufacturer.
Cancellation
- If you cancel the service after provided technicians reached at your doorstep then you just have to pay BDT 100 as visiting charge.
Safety Measures
- Customer will be solely responsible for their personal material and the safety of household resources.
Discharging
- After service completion the customer automatically discharge Hetbd from further liabilities.
Do I have to pay any charge if I don’t take any service?
If you don’t avail any services for your AC after our Service Provider send a technician at your doorstep then you only have to pay the visiting charge which is BDT 100.
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Do I have to pay advance money before availing your service?
Of course not! After service completion you will receive a text on your mobile from Hetbd.com then you have to pay through Online or Cash on Delivery.
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Do you give Materials/Parts warranty?
No. We do not manufacture parts by ourselves. So, the warranty differs as per manufacturer. However, we can give you 7 days free service warranty.
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Can I buy materials/parts by myself and ask your technician to use them?
Certainly. You can buy necessary and required materials/parts by yourself. But any operational dysfunctionality won’t be held responsible by our Service Providers and Hetbd itself.
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